Return and Refund Policy
Thank you for shopping at Aora Clothing Private Limited. We are committed to providing you with the best possible shopping experience. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 7 days to return an item from the date you received it. To be eligible for a return your Item will be returned in 5-7 working Days.
Condition:
Your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment within 5-7 working Days.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Defective Items
If you received a damaged or defective item, please notify us immediately for assistance. We will work with you to ensure that you receive a replacement or a refund.
Non-Returnable Items
Certain items are non-returnable. These include:
- Items that have been used or worn
- Items not in their original condition
- Items that are returned more than 7 days after delivery
Exchanges
If you need to exchange an item for a different size or color, please contact us at info@aoraclothing.com or Call us on: 6299244414 and we will guide you through the process.
Contact Us
If you have any questions on how to return your item to us, contact us at:
- Address: 01, Ward no. 13, House no. 21, Ramdauli, Panchayat Sitalpur Kamalpur, Near Maa Durga Temple, P.O. Bidupur Bazar, Block Bidupur, Ramdauli, Vaishali, Bihar, 844503
- Email: info@aoraclothing.com
- Phone: 6299244414
Changes to This Policy
We may update our return and refund policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes. Changes to this policy are effective when they are posted on this page.
By shopping with us, you acknowledge that you have read, understood, and agree to be bound by this return and refund policy.